Privacy Policy
Last updated: July 8, 2025
This Privacy Policy describes how The Wishart Estate (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from thewishartestate.com.au (the “Site”), or otherwise interact with us (collectively, the “Services”).
By using or accessing the Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. When we do, we’ll post the updated version here and update the “Last updated” date.
Please review this Policy periodically.
1. What We Collect & How We Use Your Personal Information
The information we collect depends on how you interact with us. Below, we explain the categories, sources, and uses:
Information You Provide Directly:
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Contact details: name, address, email, phone number
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Order information: billing/shipping address, order history, payment confirmation
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Account information: username, password, security questions
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Customer support communications: messages, enquiries or feedback you share with us
You can choose not to provide some of this information, but it may limit your ability to use certain features.
Information We Collect Automatically:
We may collect “Usage Data” when you use the Services, which can include:
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Device & browser information
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IP address
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Interaction data (e.g., pages visited, time spent)
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Cookies, web beacons, pixels, or similar technologies
We use this data to:
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Operate and improve the Site
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Remember your preferences
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Perform analytics
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Protect against fraud
See our Cookie Policy for details on cookies we use through Shopify.
Information We Obtain from Third Parties:
Including:
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Service providers (e.g., Shopify, payment processors)
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Marketing & advertising partners
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Analytics providers
They may collect information on our behalf, consistent with this Policy.
2. How We Use Your Personal Information
We use your information to:
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Process and deliver your orders
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Manage and secure your account
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Provide customer support
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Send you service-related communications (e.g., order confirmations)
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Show personalised marketing and promotions (with your consent where required)
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Detect and prevent fraud or misuse
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Improve and personalise the Site and our Services
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Comply with applicable legal obligations
3. Security & Retention
We use reasonable technical and organisational measures to protect your information. However, no system is perfectly secure.
We keep personal information only as long as necessary for:
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Fulfilling your orders
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Complying with legal obligations
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Resolving disputes
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Enforcing our agreements
4. International Transfers
Your information may be stored and processed outside your country of residence, including in Australia and by Shopify’s global infrastructure.
Where required, we use standard contractual clauses or equivalent safeguards for international data transfers.
5. Sharing & Disclosure
We may share your information:
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With trusted vendors and service providers (e.g., payment processors, couriers)
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With business and marketing partners (in line with your choices)
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With affiliates, as part of our business operations
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If required by law (e.g., to comply with subpoenas)
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In connection with business transactions (e.g., mergers)
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When you consent (e.g., social media integrations)
We do not sell or “share” your sensitive personal information or use it to infer characteristics about you.
6. Your Rights & Choices
Depending on where you live, you may have the right to:
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Access the personal information we hold about you
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Request correction of inaccuracies
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Request deletion of your information
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Object or restrict certain uses
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Receive a copy or request transfer of your data
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Withdraw consent where we rely on it
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Opt out of marketing communications (via unsubscribe links)
To exercise these rights, please contact us at:
- verity@wishartjewellers.com.au
- 103 Jetty Road, Glenelg, SA, 5045, Australia
We may need to verify your identity before processing your request.
7. Children’s Data
Our Services are not intended for children under 16.
We do not knowingly collect personal information from anyone under 16.
If you believe a child has provided us information, please contact us to request deletion.
8. Third-Party Links
Our Site may link to third-party websites (e.g., social media, payment gateways).
We are not responsible for their content or privacy practices. Please review their privacy policies before providing information.
9. Cookies & Tracking Technologies
We and our partners use cookies and similar technologies to:
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Operate and improve our Site
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Analyse usage
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Personalise content and ads
Most browsers let you control or disable cookies, but doing so may affect functionality.
See Shopify Cookie Policy for more details.
10. Contact Us
For questions about this Privacy Policy or your personal information, please contact:
The Wishart Estate
- verity@wishartjewellers.com.au
- 103 Jetty Road, Glenelg, SA, 5045, Australia
